Messengers DOT Communications
- May 1, 2017
MoDOT Results is a website and accompanying report addressing Missouri DOT's performance from 2007-2016 across dimensions of accountability, innovation, and efficiency. Both the website and the report incorporate infographics, and other images to portray the agency's performance in non-technical terms, suitable for a general-public audience.
- December 15, 2015
This animated video introduces basic concepts related to infrastructure asset preservation, investment, and performance. The agency notes that "Most people notice when ODOT builds something new, but we actually spend 93% of our time and resources preserving our transportation system. We continue to implement new, smarter ways to improve safety and protect Ohio’s investment in the more than 43,000 miles of roads and 14,000 bridges that ODOT maintains."
- December 15, 2015
The Ohio DOT Preservation homepage communicates the agency's strategy and operational approach to preservation is clear, compelling terms. In addition to a simple user interface that highlights key initiatives, the Preservation homepage features an innovative animated video: Taking Care of What We Have.
- September 23, 2016
This infographic shares information on the sources of transportation funding for Missouri DOT, as well as how the agency spends their money. The infographic is based on statistics from Fiscal Year 2015.
The Missouri DOT Bridge Closure website provides updates on bridge closures and unplanned maintenance scheduling to inform the public of changes in their daily transportation routes, and to maintain transparency and good communication. The site links to further information on the condition of the state's bridges and the state's inspection process.
- June 6, 2016
The VTransparency public information portal is a web app populated with data from across the Vermont Agency of Transportation (VTrans). Data include bridge inspections and planned closures, pavement conditions, work history, and planned work by segment, upcoming construction projects, and more.
This project was a 2013 John and Jane Public Competition winner. From TRB Committee ADA 60: In 2011, more than 200 roadway projects were under construction across the state of Utah. One of the most innovative was Utah’s first ThrU Turn Intersection (TTI) at 12300 South and State Street in Draper. To educate the public about Utah’s first TTI, UDOT implemented a variety of communication techniques. The central component of this communication effort involved the preparation of two instructional animation videos to explain the existing conditions, identify the benefits of the innovative new design, and demonstrate how to navigate the intersection. A post-construction video was prepared as a follow-up to communicate UDOT’s decision-making process and to highlight the safety, mobility, and economic growth benefits provided by the TTI.
This campaign was a 2014 John and Jane Public Competition winner. From TRB Committee ADA 60: The Florida Department of Transportation (FDOT) is actively working to set the context for what freight is—and how freight and multimodal initiatives are important to Florida’s economy and quality of life—through a public education and awareness campaign, titled Pro Motion. Pro Motion is progressing in effectively communicating freight needs and issues to the public, while stimulating stakeholder involvement in the process of moving Florida forward. The FDOT and partners have implemented the Freight Moves Florida logistics portal to serve as a platform for the Pro Motion outreach. Created through a partnership, Enterprise Florida, Workforce Florida, the Florida Chamber of Commerce, and the FDOT, the Freight Moves Florida logistics portal serves as a one-stop-shop for Florida logistics. Pro Motion is being involved, stimulating partnerships, and encouraging outreach.
This tool was a 2013 John and Jane Public Competition winner. From TRB Committee ADA 60: The SR 99 Alaskan Way Viaduct’s south end, between South Holgate and South King streets, is being replaced with two side-by-side bridges. In addition, the structure’s waterfront section is being replaced with a bored tunnel beneath downtown Seattle. Parsons Brinckerhoff created a flash tool that allows the public to see the project at key points in the schedule and to view detour routes and impacted areas from different angles. SR 99 through downtown Seattle carries approximately 110,000 vehicles daily, so public outreach and information has been critical. Since its inception, Parsons Brinckerhoff has continued to work with Washington State Department of Transportation to revise and update the tool to reflect current schedules and milestones.
This project was a 2012 John and Jane Public Competition winner. From TRB Committee ADA 60: Traditionally, the Minnesota Department of Transportation (MnDOT) has used an open house format to communicate ideas and concepts in the State Highway Investment Plan update. Desiring a more robust public involvement element, the recent update uses a variety of communication techniques to better educate and engage the public in the difficult risk and investment trade-offs. In addition to using standard outreach techniques, such as maintaining a project website, using social media (Facebook and Twitter), and updates via a project email list, MnDOT implemented several innovative tools. Examples are a budgeting exercise, webinars, and an online tool to assess the values of the public and identify where citizens want greater investment along the state’s highways.