Date published: Resource type: Social Media, Website/ ToolExternal link: www.ridemetro.org/News/EmergencyAlerts/Default.aspxSummary: This project was a 2011 John and Jane Public Competition honorable mention winner. From TRB Committee ADA 60: The Metropolitan Transit Authority of Harris County (METRO) is a multi-modal public transportation provider for the Houston/Harris County region. In addition to providing local and commuter bus, paratransit, and light rail services, the region looks to METRO during emergencies to provide transportation services in support of regional evacuations, particularly of citizens with functional and access needs, as well as other emergency transportation needs. Communicating with those citizens is vital during an emergency, and METRO accomplishes this through a variety of methods, including a website, social media, an information phone-line, and traditional media sources.
This document addresses the following performance areas: • Transit.
Intended audiences:PublicIntended messages:Call to Action, We're AccountableIntended messengers:Outside Partner/ Independent Voice
DISCLAIMER: The opinions and conclusions expressed or implied herein are not necessarily those of the Transportation Research Board, the National Academies, or the program sponsors. NCHRP Project 20-24(93)B(02) was sponsored by the American Association of State Highway and Transportation Officials, in cooperation with the Federal Highway Administration, and was conducted in the National Cooperative Highway Research Program, which is administered by the Transportation Research Board of the National Academies.