Transportation During Emergency Situations, Notify NY

Resource Overview

Date published:
Resource type: Social Media, Website/ Tool
External link:
Summary: This program won an honorable mention in the 2011 John and Jane Public Competition. From TRB Committee ADA 60: Notify NYC is a voluntary program designed by the New York City Office of Emergency Management and the Department of Information Technology & Telecommunications to enhance New York City’s emergency public communications. It serves as the City of New York’s official source for information about emergency events and important city services, providing New Yorkers in all five boroughs with real-time updates on what they need to know, when they need to know it. Registration is free and simple. Users can choose to receive notifications by e-mail, SMS/text, and/or recorded telephone calls, and can request information related to specific ZIP codes. Notifications are also sent to OEM’s Twitter page and can be delivered to taxi drivers, or on electronic road signs operated by the Department of Transportation. Notify NYC has proven to be an invaluable tool in helping keep tens of thousands of New Yorkers informed about emergencies, school closings, transportation issues and other special events. To date, 69,361 New Yorkers have signed up to receive Notify NYC alerts. More than 1,200 messages have been disseminated, ensuring that New Yorkers receive the emergency information they consider to be significant. In sharing critical information with a community of participants, Notify NYC is an indispensable addition to the city’s emergency communications tools.

This document addresses the following performance areas:
System Performance.
Intended audiences: Public
Intended messages: Call to Action, We've Got This
Intended messengers: Outside Partner/ Independent Voice

Nominate a noteworthy example for inclusion in this project!

Click here to nominate!