Resource Overview
Date published:
Resource type: Website/ Tool
External link: www.njtransit.com/var/var_servlet.srv?hdnPageAction=ScoreCardTo
Summary: This online tool provides an easy-to-understand summary of NJ Transit system performance based on 1) customer satisfaction surveys, and 2) agency performance standards
This document addresses the following performance areas: •
Safety •
System Performance.
Intended audiences: DOT Leadership,
DOT Personnel,
Public
Intended messages: We're Accountable
Intended messengers: Agency Wide
