Measurement-Driven Operations Management


Resource Overview

Date published: June 1, 2015
Resource type: Presentation
External link: onlinepubs.trb.org/onlinepubs/conferences/2015/performancemeasurement/Colegate-4PS.pdf
Summary:


This document addresses the following performance areas:
Freight
Operations
Safety
System Performance.
Intended audiences: Media, Peer-to-Peer, Public, Technical
Intended messages: Call to Action, Lessons Learned: Communicating Performance, We're Accountable, We've Got This
Intended messengers: Agency Wide, DOT Communications

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